SERVICE MONITORING for connected devices (includes free-forever tier).

WHY USE SERVICE MONITORING?

Protect revenue
Your customers will only go on paying you if you go on delivering a quality service

Save money
Arm your employees with a powerful tool makes them more productive and deliver better service with the same human resource. Spend your precious time in areas which will deliver the biggest return

Unlock growth
Press the “SCALE” button on your deployment without worrying that you might fail, having all the insights to support your business decisions

WHAT IS SERVICE MONITORING?

The process of collecting streams of data from individual devices, turning them into metrics, and from those deriving Key Performance Indicators for your device estate as a whole, such as device up-time and site availability.

Then you can see if you’re hitting your Service Level Agreement with your customer – and if not you can do Root Cause Analysis to understand why.

Functionally, it involves a rules engine which can trigger when certain conditions are met, perhaps anomalies, and then drive business processes such as alerting people or automating actions in other business tools.

HOW SERVICE MONITORING FITS IN

Build effective business processes by joining-together your IoT and IT
We’ve worked hard to make the setup process as simple and as fast as possible for you

From simple integration to supporting your technical team, DevicePilot will do whatever it takes to get you going with minimal fuss

Works with your stack 
Insights have no value in a vacuum. From your CRM to your ticketing system to your cloud instance… DevicePilot is designed to ingest from and update to your existing systems

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